Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Hipot Testers in stock will be shipped within 3 business days of the order date. The shipping schedule of all other products is based on availability. Shipping schedules for any product are available upon request by contacting us at sales@compwest.com.
All returned merchandise must be unregistered, in complete original packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards. Some products are subject to a restocking fee.
Please go into the My Account page to update your shipping address, or contact us at sales@compwest.com.
You will receive an email from our shipping department team with the tracking details, alternatively can contact us at sales@compwest.com
Please also check your order confirmation email for shipping tracking.
Please go into the My Account page to update your shipping address. Need furthers assistance? Contact us today.
We ship to United States, Mexico and Canada. For other international shipments please contact us at sales@compwest.com
Some products can not be bundle in one package to avoid damage. Accessories and small products might be bundle.