You can download our product manuals in P.D.F format here.
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Hipot Testers / Production Line Use
Hipot Testers / High Current / Specialty Testers
Function Tester Function Tester
Ground Bond Testers/ Ground Bond Testers
L.E.D.s / Large 4 inch L.E.D.s
Product Warranties & Repairs.
Compliance West USA products are designed and built to take the hard usage that production and laboratory environments require. We warranty our products to be free from defects in parts and workmanship for a period of one year after original sale. If it breaks during the warranty period, we will fix it, click here for details.
For warranty service, call our Support staff at (800) 748-6224 and request an RMA to return your product to us for warranty repair. An RMA number is also required for calibration and repairs.
We service what we sell.
All of our products are designed and built right here in Southern California. That means we know how to fix them. Our normal repair time is one week from receipt at our location for Hipot testers (except HT20k family products), Ground Bond Testers, and Large Display LED products. There is never a charge for repair estimates, click here for detials.
Returns and Exchanges
All returned merchandise must be unregistered, in complete original packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards.
Return period:
30 days for Hipot Testers, Ground Bond Testers and Large Display LED products. If you bought it in the on-line store, you can return it, subject to the requirements in the Returns and Exchanges section above.
Please see the rules on our other products below.
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No returns on:
Special Order Merchandise, Custom testers, and all MegaPulse and PT-600 Testers that are sold on an NCNR basis.
Rules & Policies:
No returns will be accepted without an RMA # Call 800-748-6224 or 858-481-6454.
Not responsible for personal data or items left in returned merchandise.
If any of the above conditions are not met, Compliance West USA reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion.
Please inspect your tester carefully. If any items are damaged or missing, please call us immediately.
Refunds on returned items which were paid for by credit card, PayPal refunds will be made by crediting the account charged for the purchase. Refunds on returned items which were paid for by check will be made by check after a 10-day waiting period.
Send pre-authorized returns to:
Compliance West USA . Return Dept.
2120 Jimmy Durante Blvd Suite 124
Del Mar, California 92014
